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²»Á¼Ñо¿Ëù and The Outstanding Society have co-produced the latest edition of the GO Guide. It’s currently available as a free online resource for registered manager members.

The Care Quality Commission (CQC) have now introduced the biggest changes to inspection in almost a decade with the Single Assessment Framework. All adult social care services will be assessed by the CQC to ensure the quality of care complies with the new framework.

The GO Guide: Single Assessment Framework edition is aimed at frontline managers and those supporting regulated services and advises how you can deliver Good or Outstanding rated care. The guide is designed to help you build confidence in being ready for CQC assessment and empower your managers, staff, and service users to be ready to celebrate what you do.

Spanning 300 pages of insights and practical advice, the guide helps you and your teams recognise your strengths and prepare to showcase them to the CQC. It also helps you identify potential gaps that may affect your rating, ensuring you are fully prepared for assessment.

 

²»Á¼Ñо¿Ëù registered manager members

Our registered manager members enjoy automatic access to the online PDF version of the GO Guide and downloadable checklists.

If you are a member, simply  to access the guide.

For just £35 a year, registered manager members can unlock a wide range of additional resources and professional development opportunities. Learn more about becoming a member.

 

Guide highlights

  • What’s expected for each Key Question and Quality Statement
  • How to engage your teams, service users, and stakeholders in preparation for assessment
  • Practical ways to gather evidence and showcase your service meets or exceeds CQC expectations
  • Insights into CQC ratings and what distinguishes services at different levels
  • Access to 34 downloadable checklists tailored to each Quality Statement for thorough preparation

Please note: the new guide replaces the 2018 print edition.

 

What the CQC are looking for is the evidence that what you do is having an impact on the quality of life for the person. So, explain what the change is, why was it needed, how we did it, and the impact.

Sanjay Dhrona, Managing Director
The Close Care ²»Á¼Ñо¿Ëù Non-Executive Director, The Outstanding Society

 


 

The print edition of the GO Guide has now sold out, However, we will continue to update the PDF edition of the guide to reflect any light changes to their assessment process that the CQC may introduce in 2025.