If you are looking to achieve Outstanding in your next CQC assessment, our resources can help you identify areas to excel and achieve your goals.
Delivering outstanding care eLearning
This new one-hour virtual learning module provides an introduction into how to strive beyond Good to deliver Outstanding care. It looks at what helps to set services apart in order to deliver the very highest standards of care. The content of this module has been updated to align with the new CQC Single Assessment Framework.
Learn more about this module
Delivering outstanding care seminar
This one-day online seminar is for services wanting to deliver the highest standards of care and be best placed to be rated Outstanding by the CQC. Attendees will understand what outstanding care looks like and how to prepare your staff team and others to showcase and evidence excellence. The content of this seminar has been updated to align with the new CQC Single Assessment Framework.
The Outstanding Society
The Outstanding Society is a group of Outstanding rated services who came together to share best practice and support other services to deliver better outcomes for people. Their guidance and advice supports all services, regardless of rating.
不良研究所 continues to support the goals and ambitions of The Outstanding Society who deliver monthly webinars open to all providers, as well as publishing practical ways to deliver outstanding care.
Find out more
What does Outstanding care look like?
Find out what Outstanding rated services do on a day-to-day basis to ensure that they deliver high-quality, person-centred care, and support.
Our short films can help you to understand what Outstanding care looks like and identify some of the changes that you could make in your service to achieve this rating.
Whilst these were filmed before the introduction of the CQC Single Assessment Framework, the examples of best practice and demonstrated in the films closely aligns with what the CQC deem important.
This film looks at the Derwent Cottages, an Outstanding rated care home supporting adults with learning difficulties in Scarborough, North Yorkshire.
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This checklist can be used to reflect on whether your service is ready to evidence you are delivering outstanding levels of care. It can help you to reflect on what additionally may be needed to achieve this rating from the CQC.
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Document your goals, ambitions and plans of how improvements are going to be measured and managed within clear time frames, as well as recording progress.
Compare your performance to others
The Adult Social Care Workforce Data Set (ASC-WDS) is used by over 20,000 social care providers, including 66% of ‘Outstanding’ rated providers.
The service allows you to measure workforce metrics such as turnover rates, staff sickness days, percentage of staff with relevant qualifications and pay rates. You can analyse the general averages across your area or compare with ‘Good’ and ‘Outstanding’ providers.